by andru
the title of this post was the title of the film me and gabe saw last night as part of the ifc center and lincoln center’s walter reade theater’s french film festival. i liked it; i was telling gabe after we got out how it reminded me of the european film festival that happened in the fall in Rabat, and how for the two week period you would see every expatriate living in Rabat in one place, out in front of the theater after each film having cigarettes and trying to nonchalantly gawk at how many of themselves there were. cuz you would never see other foreigners around Rabat, not foreigners that actually lived there anyway, tourists sure, but residents? we avoided each other i think.
the gamefly debacle. good lord. three complaint e-mails later and i got a response. they don’t know what happened and didn’t explain – i was left with the impression that the game wasn’t even shipped. by the time they responded to my complaints it had easily been over two weeks of not having a game. they credited my account with nine days for some of the missed time, and re-queued everything. luckily enough, the next two games i had wanted were now under a short wait modifier, so i got the third game which i didn’t even really want at that point. i was tickled pink. i’m not going to cancel yet, but i was PO’d how they slipped in this line into their apology e-mail:
“While we apologize for your specific shipping problem, our customers tell us that our overall delivery performance is very good.”
that’s rich. i have heard nothing but complaints from my friends that have accounts, and several who disliked the performance such that they cancelled. that almost pushed me over the edge to make me cancel right there; i think what kept me from it is wanting to catch them messing things up a second time and being like BOOM. word.
peace
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